The official website of the City of London300 Dufferin Avenue519-661-CITY (2489)3-1-1 (within London)


What do we do?

The Discretionary Benefits Program offers eligible London residents financial assistance to purchase essential health related and emergency assistance items when all other resources are exhausted.  All items require pre-approval by Discretionary Benefits staff.


Who may be eligible:

Residents of London with low income and assets.  This could include single people or families who receive:

  • Low Earnings
  • Employment Insurance
  • WSIB
  • CPP
  • OAS
  • Ontario Works Assistance
  • Ontario Disability Support Program Assistance
  • Other Pension Income

Please note:  Not all health, basic items of need or services are covered by the Discretionary Benefits Program, even if it is supported with medical documentation.  Financial assistance may also be subject to funding and frequency limits and may be based on the number of people in your family unit.


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