For the most up-to-date information about COVID-19 impacts on City programs and services, visit our COVID-19 page.
The official website of the City of London300 Dufferin Avenue519-661-CITY (2489)3-1-1 (within London)

Community Supports and Services

In need of support or information on community and social services:

Help Yourself Through Hard Times provides a list of services that provide assistance to individuals and families on limited incomes during financial hardships.

Housing Stability Bank  519-964-3663

The Housing Stability Bank offers financial assistance to low income Londoners to obtain and retain their housing and offers financial assistance to those at risk of homelessness to remain housed. 

When you don't know where to turn, call 211

211 is a three digit phone number and website that provides information and referrals to community and social services in Ontario.

Information London

Community services directory for London and Middlesex

South West Healthline

Need help connecting to health services, call 310-2222 (CCAC) or email

Canadian Mental Health Association - Middlesex - 519-668-0624 or 1-855-668-0624

CMHA Middlesex provides community-based mental health, housing supports, outreach and education out of many locations across London, Middlesex, Strathroy, Exeter and Goderich.

Canadian Mental Health Association - Middlesex - Crisis Services - 519-433-2023 or 1-866-933-2023

The Mental Health & Addictions Crisis Centre is open 24/7 for walk-in crisis assessment and support.

If you are experiencing a mental health crisis, visit any of the sites during open hours or call the Crisis Response Line, 519-433-2023 or 1-866-933-2023, which is answered by London & District Distress Centre’s highly trained and qualified crisis support volunteers with links to mobile services and professional resources. The Crisis Response Line can connect you with the Mobile Crisis Team, Crisis Assessment and other community supports.

London Cares Homeless Response Services - 519-667-2273 (CARE)

Delivers a community-based Housing First program to solve homelessness and to improve the health and housing outcomes of individuals experiencing chronic and persistent homelessness in London.

Mental Health Helpline - 1-866-531-2600

The Mental Health Helpline provides information about mental health services in Ontario.  Service is live-answer 24/7, confidential and free.

Kids Help Line- 1-800-668-6868

  • Phone counselling
  • Web counselling
  • For ages 20 and under
  • Free, 24/7
  • Anonymous and confidential

Middlesex-London Health Unit

Reach Out - 519-433-2023 or toll free 1-866-933-2023

Reach Out is a new 24/7 information, support and crisis services for those living in London, Middlesex, Oxford and Elgin counties.  This service is for people living with mental health or addiction concerns, as well as families, caregivers and health care providers.





Last modified: