Play Your Way Online is our new registration system for Recreation Guide courses, membership purchases and City of London facility availability, information and some booking opportunities.
The City of London has been using their current program registration system for over 20 years and is upgrading to modernize your customer experience. Play Your Way Online will be launching for Spring & Summer 2020 registration. See Important Dates below for more details.
Featuring a streamlined and simplified service, Play Your Way Online will make finding and registering for courses faster than ever, ensuring who logs in will be instantly connected.
No. Our new registration system will require a new login based on your e-mail and a password of your choosing.
You will be able to register in person at one of our 8 customer service locations or by phone. Stay tuned for more information and updates on how to create your Play Your Way Online account.
No. The current online system will be disabled in March 2020, however, our staff will continue to have access to account information from our old system and can answer questions regarding previous registration, memberships and facility bookings.
All customers will be given the opportunity to create a new account and login to Play Your Way Online starting March 5, 2020. However, some customers will have accounts created for them (see below for details). We will be following up with all of our current customers with more information on how to create your account and login to view upcoming courses.
Accounts will be automatically created in the new system for customers who meet one or more of the following criteria: