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Drop-in Programs


Frequently Asked Questions

 

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  • What are drop-in programs and how to they work?

    Drop-in programs are designed for people who prefer unstructured recreation opportunities as opposed to the traditional, scheduled programs.  They allow you to pick from an increased variety of programs and locations.  Spaces are limited based on the location and/or program offering and are on a first come/first serve basis.  Purchase individual Community Centre Drop-in “Single Visit Passes” for day of admission at select locations (Boyle Community Centre, Stronach Recreation Centre, Carling Heights Optimist Community Centre) or “10 Visit Passes”.

  • What are “Drop-in Passes?”

    Drop-in passes are how you purchase entry for participation in a paid drop-in program.  They are purchased through Parks & Recreation Customer Service. Passes can be purchased individually on the day of the program at select locations (Boyle Community Centre, Stronach Recreation Centre, Carling Heights Optimist Community Centre) or in advance in increments of 10 that are linked directly to your account. Community Centre Staff will scan your card each time you attend a drop-in program.

  • How do I get a Drop-in Pass?

    “Single Visit Passes” can be purchased on the day of the program at select locations (Boyle Community Centre, Stronach Recreation Centre, Carling Heights Optimist Community Centre)

    OR

    Call 519-661-5575 to purchase a “10 Visit Pass” over the phone

    OR

    Visit any one of the 7 customer services locations across the city to purchase a pass Monday-Friday 8:30am-4:30pm or additional hours listed below at the Bostwick Community Centre

     

    1. Bostwick Community Centre, YMCA and Library– 501 Southdale Rd. W

     (Open 11:00am-7:00pm Tuesday– Friday, 8:30-4:30 Saturdays)

    2. North London Optimist Community Centre, 1345 Cheapside Street
    3. Canada Games Aquatic Centre, 1045 Wonderland Road North 
    4. Kiwanis Senior Community Centre, 78 Riverside Drive

    5. South London Community Pool, 585 Bradley Avenue

    6. City Plaza, 355 Wellington Street, Suite 248, 2nd Floor

    7. Carling Heights Optimist Community Centre, 656 Elizabeth Street

  • What’s the difference between a Single-Visit Pass and 10-Visit Pass?

    Single Visit Passes can only be purchased at locations that accept cash (Boyle Community Centre, Stronach Recreation Centre, Carling Heights Optimist Community Centre) whereas 10 Visit Passes can be purchased in advance and be used at all five of our Drop-in locations.

    There is also a discount applied to the 10 Visit Pass.

  • What locations can I purchase a Single-Visit Pass as oppose to purchasing a 10-Visit Pass?

    Single Visit Passes can be purchased and used at the following locations;

    - Carling Heights Optimist Community Centre

    - Stronach Recreation Centre

    - Boyle Community Centre

    All other locations require a 10-Visit Pass for entry into the program.

  • What happens if I forget my Drop-in Pass?

    Community Centre staff can look you up manually in our system and do a manual ‘swipe’.

  • Do Drop-in Passes expire?

    No.

  • Can Drop-in Passes be used at other locations that offer drop-ins?

    Yes, at all City of London Community Centre locations.

  • Which Community Centres currently offer drop-in programming?

    Byron Optimist Community Centre
    Boyle Community Centre
    Carling Heights Optimist Community Centre
    South London Community Centre
    Stronach Recreation Centre

  • How do you know what drop-in programs are being offered, and when?

    Option 1 - Visit www.london.ca/drop-in for a complete for a list of offerings and locations

    Option 2 – Call the Community Centre and ask the Staff

    Option 3 – Refer to the posted schedules at each building that offers drop-ins

  • What is the admission fee for drop-in programming?

    Single Visit Pass (taxes included) *select locations only

    Youth (13-17 years)                            $2.75
    Adult (18+)                                          $4.75
    Older Adults (55+)                              $4.50
    Family (2 adults and 2 children)         $10.00

    10 Visit Pass (taxes included) *you get a discounted price when purchasing the 10 admission pass

    Youth (13-17)                                                  $24.75
    Adult (18+)                                                      $42.75
    Older Adults (55+)                                           $40.50
    Family (2 adults and up to 2 children)             $90.00

  • What are the rules?

    Refer to drop-in guidelines signage online or at your Community Centre.

  • Who supervises the drop-in programs?

    Adult supervision is required for any children under the age of 12.

    There may not be direct staff supervision during the program and participants are expected to police their own games.

    Community Centre staff will be available in case of injury or emergency or should you require any assistance.  Staff will check in periodically.

  • Do participants have to bring their own equipment of can they use the City of London's?

    Proper indoor footwear is required.  Participants are welcome to bring their own equipment or use City of London equipment on a first come/first serve basis (i.e. basketballs, pickleballs, racquets, etc.)

  • Is there a limit to how long I can spend there?

    The courts are available during the full drop-in period and are first come, first served however we expect the space and nets to be shared amongst all users. You cannot save a court space for other users who are not present. There are often programs coming in immediately after, so participants must exit at end of program.