The official website of the City of London300 Dufferin Avenue519-661-CITY (2489)3-1-1 (within London)

Letter from the Fire Chief

On behalf of the over 416 members of the London Fire Department (LFD) who are dedicated to making London one of the safest communities in Canada, we would like to welcome you to the LFD website. The primary function of the website is to provide you with critical fire prevention and public education information focused on fire safety; however, as you navigate the site you will gain some insight into our customer-focused, multi-faceted organization, which delivers a myriad of services to the citizens of London in the areas of public education, fire prevention and fire and rescue.

We are extremely proud of the efforts of our Department toward the goal of making London one of the safest cities in Canada. That said; our success is only possible through the ongoing dedication, commitment and outstanding efforts of the men and women of the LFD. The Administrative team and I wish to personally thank and acknowledge the passion and dedication of our firefighters, fire prevention inspectors, public and life safety educators and our staff behind the scenes that support them. Together the LFD Team achieves our simplest core function: keeping Londoners fire safe.

Please take a few moments to browse our site, as you will find a vast array of information on fire safety and fire response that can make your life and your family's lives safer.

When you are done, please take another minute to check your smoke alarms. Remember, only a working smoke alarm can save your life.

Lori Hamer
Fire Chief, City of London

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  • Book a fire truck or station tour?

    If you would like to have a fire truck attend your event or book a station tour, please see our Station Tours page.  If you would like off duty firefighters to attend your charity event please contact the London Professional Fire Fighters Association directly.

  • Am I allowed to have a campfire in my backyard?

    The City of London does allow recreational burning under certain conditions.  Please see our page on backyard fire pits for more information.

  • Should I call the Fire Department if my carbon monoxide detector goes off?

    Each fire truck in the City is equipped with a gas detector that is capable of detecting levels of carbon monoxide.  If your carbon monoxide detector is sounding continuously, call 911 and leave the home.  Do not open windows or ventilate the home as this may prevent the responding firefighters from getting an accurate reading.

  • I would like to file a complaint about the conditions of my rental property, or fire code violations in a public building. How can I do that?

    Our complaint process is spelled out in our Fire Inspections section.  Follow the instructions listed on this page.

  • Can I have a barbecue on the balcony of my apartment building?

    The London Fire Department does not regulate the use of gas or charcoal barbecues on apartment balconies.  This is determined by your building management.  For more information, check out our Propane and Barbecue page.

  • What qualifications do I need to become a member of the London Fire Department?

    All recruitment is done through the City of London Human Resources.  See our Employment Opportunities information page for some of the positions and duties of our members.

  • How do I arrange a Fire Inspection

    Please visit our Inspection webpage.