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Standard Operating Guidelines - Enforcement of Municipal By-laws


Municipal Law Enforcement Services is responsible for the enforcement of Municipal By-laws.  The service area follows Standard Operating Guidelines to ensure the most efficient and effective means of compliance with Municipal By-laws and applicable provincial legislation, independent of political or other external influences.

The enforcement of Municipal By-laws Standard Operating Guidelines, summarized below, outlines:                                                                                                                       

  • How to initiate a Municipal By-law infraction investigation. 
  • The rights of the Chief Municipal Law Enforcement Officer (MLEO) or designate not to respond to complaints which are anonymous, trivial, frivolous and vexatious.
  • The protection of the complainant’s identity under the Municipal Freedom of Information and Protection of Privacy Act.
  • Officer duties related to By-law investigation complaints.
  • Standards addressing valid property related violations.
  • The categories of violations requiring priority response.
  • Specific violations where the Chief MLEO may direct enforcement actions to considered.
  • The rights of the Chief MLEO or designate to initiate proactive enforcement actions or enforcement blitzes.

As emerging issues are reviewed from an operational perspective, the Standard Operating Guidelines are updated accordingly.

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