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Business Licensing

IMPORTANT: Our Business Licensing By-law has been revised!

Some key changes that are a result of our new by-law:

  • All future business licences will expire annually on January 31st.
  • The Licence Manager has authority to make operational regulations outside of the By-law. Draft regulations pertaining to some categories can be found here.
  • Some businesses are no longer required to be licensed, while others have been renamed or have been consolidated. 
  • New business licence categories include:
    • Operators of Adult Entertainment establishments
    • Some additional contractor types: driveway contractors, pool installers
    • Donation bin businesses
    • Electronic cigarette & tobacco retailers
    • Pay day loan businesses
    • Personal services such as: manicure/pedicure services and tanning
    • Pet shops
  • New application fees and renewal fees are now the same.

View category changes and fees 

Though not yet in effect, you can skim the new business licensing by-law.

If you are interested in reviewing the amendment process that took place in 2017, including committee meeting videos and reports, visit this page.


Most, if not all businesses, would have received mail advising them that the usual December 31st expiry date has been extended due to this amendment process.

Please note: Your licence has been extended until April 2, 2018. You will receive a hard copy renewal notice in the mail prior to this date.

Check back often for updates on the new licensing program and the renewal transition.

Existing Licence Categories and Fees - -  in effect until Spring 2018

The Business Licensing by-law provides a list of the categories that the City of London licences, as well as a fee schedule. We accept cash, cheque, debit, Visa or Mastercard.

Applying for a Licence

If you are applying for a Business Licence, complete the business licence application form. You can mail, fax, or drop it off at our office. Our office hours are Monday through Friday from 8:30 am to 4:30 pm.

A Business Licence Application is valid for 90 days in accordance with Section 2.22 of the Business Licensing By-Law L-6. It is suggested that you complete your application no more than 90 days prior to the scheduled opening of your business. Please ensure that you can comply with all regulations and conditions imposed by any Civic Department or Agency within the 90 day period.

Prior to making application, please contact the Zoning Division (519 930-3510, City Hall 7th floor) to ensure that your proposed business complies with our zoning regulations.

The Building Division (519 661-4555, City Hall 7th floor) requires that you obtain a Building Permit for any new construction, renovations, plumbing or for a change of use of the property. Please check with the Building Division if you have any questions about building permits requirements. Please note that business licence applications will not be approved until all the requirements of the Building Division are met.

If an Inspection is required by the Fire Department for the type of business that you are planning to operate (consult with the Licensing Office first), please contact Fire Services located at Central Fire Hall, 400 Horton Street or call 519 661-2500 x 4565.

The Middlesex-London Health Unit may be required to inspect your premises prior to obtaining your City of London Business Licence. This agency also may require a signature of an operator on their "Notice of Intent to Operate a Food Premises" form. Please contact the Middlesex London Health Unit at 50 King Street or 519 663-5317.

Upon receipt of all the necessary approvals, the Business Licence will be mailed to you. In the event that an approval is not received from various departments or agencies, you will be advised accordingly.

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