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Child Care Fee Subsidy

Frequently Asked Questions

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  • How much will my child care cost?

    ​This depends on your financial circumstances.  You may only have to pay a percentage of your total child care costs.

  • Where can I get an application form?

    ​Call or visit your licensed child care centre of choice and ask for a fee subsidy application form.

  • What happens next?

    If subsidy is available, and you have been informed by our office that you will be placed, you need to choose a licensed child care centre or licensed in-home care provider that meets the needs of your family.

    Make the arrangements for your child and let us know.  The Child Care Fee Subsidy Office will send the fee subsidy payments directly to the centre/agency.

    Please visit the Province of Ontario's FamilyInfo site for information on the type of available child care as well as where to find licensed child care in London.

  • How long does it take?

    ​Applications are initially reviewed on a first come-first served basis.

    If an applicant was determined to be eligible, the eligible child's name is placed on the wait list.  The family would be contacted to review their current eligibility and, if applicable, an in-office appointment would be scheduled.

    If an applicant was determined to be ineligible, you will be contacted by telephone and also be provided with the decision in writing.

  • What changes have been made to the criteria for approval?

    ​You and your spouse/partner, if applicable, must file your Income Tax annually in order to apply, be eligible and to maintain your child care subsidy.

  • What if I do not agree with the decision of ineligibility?

    ​You can appeal an ineligibility decision.  The Manager of the Child Care Fee Subsidy Program considers every written appeal, reviews and reassesses the original application form and any new information submitted to the Child Care Fee Subsidy Office.

    All appeal decisions, whether to overturn or support the original decision, are explained to the applicant by telephone and provided in writing.

  • What if my circumstances change?

    ​If your situation changes, like moving to a new address, have a new child or a change in marital status, you must contact the Child Care Fee Subsidy Office to let them know.