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Age Friendly London Action Plan

Age Friendly Cities

In 2010, the City of London became the first city in Canada to join the World Health Organization (WHO) Global Network of Age Friendly Cities.  The WHO defines an age friendly city as "an inclusive and accessible urban environment that promotes active ageing."

The City of London is committed to improving the quality of life for older adults through its support of the Age Friendly London: Three Year Action Plan. We believe that promoting the initiatives of the Plan will benefit people of all ages.

How was the Three Year Action Plan Developed?

The City of London established an Age Friendly London Task Force in September 2011, made up of over 100 volunteer older adults, caregivers, service providers and anyone with an interest in aging, to develop an Action Plan to improve the age friendliness of our community. The Task Force met monthly from September 2011 to June 2012 and:

  • Reviewed current initiatives already underway in London;
  • Reviewed the demographic picture of older adults in London;
  • Reviewed a best practices document prepared by a group of fourth year Western University, Health Sciences students;
  • Developed a vision of an Age Friendly London;
  • Tested their vision with over 400 individuals at the Age Friendly London Conference;
  • Developed strategies to achieve this vision;
  • Tested those strategies with the larger community; and,
  • Finally, developed their Three Year Action Plan to achieve the strategies.


The Task Force's vision of an Age Friendly London is:

A diverse, vibrant, caring and healthy community which empowers all individuals to age well and have opportunities to achieve their full potential


The Three Year Age Friendly Action Plan

The Action Plan identifies 37 strategies and 133 action steps within each of the eight key focus areas of age friendliness defined by the World Health Organization:


  • Outdoor spaces and buildings;
  • Transportation;
  • Housing;
  • Social Participation;
  • Respect and Social Inclusion;
  • Civic Participation and Employment;
  • Communication and Information; and
  • Community Support and Health Services.


These strategies build upon the significant work that has already been done in each area, as well as several key initiatives over the past decade that support older adults in London such as the work of the Age Friendly City Working Group of the Creative Cities Committee and the City of London's 2005 "Working Together to Support London Senior's Community Action Plan."

Next Steps

The implementation of this Action Plan will require the involvement of many of the original members of the Task Force as well as the engagement of many more service providers, agencies and organizations that were not involved in the creation of the Plan.  In May 2013, the Age Friendly London Network was created to bring together these individuals and organizations to take action and make London even more Age Friendly.

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