Street Lights

The maintenance requirements of the City's street lights are governed by the Municipal Act, 2001, Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal Highways.

The following minimum response times are used to prioritize the repair of the street light failures:

Major roads (Class 1 and 2)

• If only two consecutive lights or less than 30 percent of the lights per kilometre are out, then no action is required.
• If three or more consecutive lights or 30 percent or more of the lights per kilometre are out, then the City has seven days to repair the lights after being notified of the outage.

Minor streets (Class 3, 4 and 5)

• If only two consecutive lights or less than 30 percent of the lights per kilometre are out, then no action is required.
• If three or more consecutive lights or 30 percent or more of the lights per kilometre are out, then the City has 14 days to repair the lights after being notified of the outage.

The target response time for all other outages is 28 days; however, repairs may take longer due to other higher priority work.

If a spot outage is in the current year's mass relamping program then the outage will be completed as part of the mass relamping program.

Just like the lamps in your home, street light bulbs have a limited life and the most cost effective way to maintain the lights is to replace the lamp on a regular schedule before the anticipated end of life.

In order to accomplish this the city is split into five zones and each year the high pressure sodium street light lamps are replaced in one zone​. In 2018, Zone 3 was mass relamped. The following is the upcomming mass relamping schedule:

Some bulbs will fail early and these will be replaced as part of the regular maintenance program.