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About the A.M.P. System

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  • What are Administrative Monetary Penalties (A.M.P.s)?

    Administrative Monetary Penalties (A.M.P.s) are an emerging approach to dealing with minor by-law infractions in a manner that is fair, effective and efficient. This approach has been adopted by numerous municipalities, the province and the federal government and is designed to streamline the enforcement process and increase compliance with City of London by-laws.

    The A.M.P. system of enforcement transfers by-law disputes from the courtroom to the municipality through the use of Screening and Hearings Officers who are able to modify, cancel, or affirm penalties. This approach aids in reducing congestion in the courts as well as providing a more local and accessible dispute resolution system. The phasing in of the new A.M.P. system begins on November 1, 2019.


  • Why did the City move to the new A.M.P. system?

    The use of the A.M.P. system has become a common practice amongst numerous municipalities, the province, the federal government, and in other jurisdictions around the world. In Ontario, the use of municipal A.M.P.s is legislated under the Municipal Act, 2001. This measure was introduced to help the over-burdened courts by streamlining the process and allowing municipalities to handle minor by-law infractions. London City Council first adopted the use of A.M.P.s on November 1, 2019.

  • How is the new A.M.P. system better?

    Resolving minor by-law infractions such as parking matters could potentially take months in the congested court system. The new A.M.P. system helps to speed up the process by resolving minor by-law infraction matters in weeks while maintaining an individual's ability to request a review of their Penalty Notice.

    The A.M.P. system is more effective because:

    • Citizens can resolve by-law infraction matters in a more convenient and citizen-friendly environment
    • The City is more capable in dealing with minor by-law infractions in a timely manner;
    • Citizens may request an extension of time in which to request a review by a Screening or Hearings Officer;
    • Citizens may request an extension of time to pay a fine from a Screening or Hearings Officer;
    • It reduces congestion in provincial courts; and,
    • Better use of court time and other resources for more serious matters - the A.M.P. system allows the over-burdened provincial courts to address more serious matters such as Highway Traffic Act offences.
  • Does the A.M.P. system apply to all by-law infractions?

    No. This system currently applies to by-law infractions related to:

    • Parking

    Eventually A.M.P.s will apply to a broader range of by-laws.

  • What is a Penalty Notice?

    A Penalty Notice is the same as a "ticket" except that it requires payment of a penalty instead of a fine. The Penalty Notice is issued by a Municipal By-Law Enforcement or Commissionaire Officer to an individual or corporation when they have committed a by-law infraction.

  • How are Penalty Notices Issued?

    City of London Municipal By-Law Enforcement or Commissionaire Officers can issue a Penalty Notice through the following methods:

    • In person
    • Through registered or regular mail to the individual's last known address
    • By facsimile (fax) to the individual's last known facsimile transmission number
    • By email to the individual's last known email address
    • On vehicle

    Note: Parking-related Penalty Notices are generally issued by attaching the notice to the vehicle or by serving the notice directly to the operator; however, they may also be issued through any of the methods noted above.

  • Do Penalty Notices cost more than traditional fines?

    No. Penalty Notices issued under the A.M.P. system do not cost more than traditional fines. However, in certain cases, additional administrative fees may be applied to the original penalty amount.

  • Are there any additional administrative fees?

    Yes. Under specific circumstances, additional fees are applied to the original penalty due. For instance, additional administrative fees are applied to late payments, the failure to attend a scheduled review, and Ministry of Transportation (M.T.O.) searches.

  • What are my options when a Penalty Notice is issued?
  • How can I pay a Penalty Notice?
    • Online (VISA, MasterCard, American Express)
    • By mail (cheque) PO Box 5400 London ON N6A 4L6
    • In person at the Municipal Law Enforcement and Parking Services Office, 824 Dundas St. London ON  N5W 5R1 (cash, debit, VISA, MasterCard, American Express)
  • How can I request a review of my Penalty Notice?

    The registered owner of the vehicle or the person named in the Penalty Notice may request an initial review ("Screening") of the Penalty Notice by a Screening Officer by submitting the Request for Screening.

    Type of Screenings that can be requested:

    • In-Person Screening (Screening at 824 Dundas St. London ON N5W 1K2)
    • Written Screening (a Written Screening allows your Screening to be processed without your attendance at 824 Dundas St., when applicable)

    A request for review or a Written Screening submission must be submitted no later than the 15th day after the Penalty Notice date. Once the form has been completed and received, the individual will be notified of their scheduled date and time.

    Note: For Written Screening Submissions, a Screening decision will be sent to you.

  • What if I am not satisfied with the result of a Screening?

    If the matter is still in dispute following the review by the Screening Officer, you may request a review by a Hearings Officer at City Hall in the City Clerks Office. A Request for Hearing must be made within thirty (30) days following the receipt of the Screening Officer's decision. If no action is taken additional fees will be added.

  • Does it cost anything to request a Screening or Hearing?

    No. A fee is not charged for a review of a Penalty Notice.  However, if you fail to attend a scheduled Screening or Hearing, administrative fees are applicable.

  • Can I authorize someone else to act on my behalf?

    Anyone can make payment on your behalf as long as they have your Penalty Notice and license plate number.

    The registered owner of the vehicle or the person named in the Penalty Notice is the only one who can request a Screening or Hearing and must attend the scheduled Screening or Hearing appointment.

    An authorized representative (witness) may also attend an In-Person Screening/Hearing provided that they are authorized by the registered owner of the vehicle or the person named in the Penalty Notice.

  • When and where are In-Person Screenings and Hearings held?

    In-Person Screenings are held at the Municipal Law Enforcement and Parking Services Office, (824 Dundas St.) Monday to Friday 9:00am to 3:45pm (except between the hours of 12:00pm and 2:00pm).

    Hearings are held on the second Friday of each month at London City Hall, 300 Dufferin Ave.

    While every attempt will be made to accommodate your preferred appointment time period, you should be aware that specific requests can not always be guaranteed.  Once scheduled, appointments can not be rescheduled.

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