The official website of the City of London300 Dufferin Avenue519-661-4500

Contact Us

Frequently Called Numbers


For general information, or for service inquiries, please use the information below.


Additional information is available on our directory page.


City of London

300 Dufferin Avenue London Ontario PO BOX 5035 N6A 4L9

Tel: 519-661-4500


Building Division - Architectural/structural review; building permits

Tel: 519-661-4555



Bylaws - Untidy properties, noise complaints, enforcement

Tel: 519-661-4660



Councillors Office - General inquiries

Tel: 519 661-5095


Fire – Non Emergency, Backyard fires, open air burning

Tel: 519-661-4565

Tel: After Hours: 519-661-5615



Flooding - basement flooding, road flooding, yard flooding, sewer issues

Monday to Friday 8:30 to 4:30

Tel:  519-661-4570

After Hours for urgent matters:  519-661-4965


Tel:  519-661-2500 ext. 5783



Garbage, Recycling - General inquiries

Tel: 519-661-4570



Graffiti hotline

Tel: 519-661-4570



Licences - Business / taxi & limo /rental unit licences

Tel: 519-930-3515



More Hours - Greater Access

The City of London is now open more hours to make it easier for you to access our services – at times and locations that are convenient for you. We’re here to help and we’ll be working more hours during mornings, evenings and Saturdays to serve you even better.

Here are the details so you can have greater access to City services.

Tel: 519-661-4500


Ontario Works - General inquiries

Tel: 519-661-4520



Ontario Works - Rescheduling Verification Appointments

Tel: 519-661-4807


Parks maintenance and forestry issues within City parks

The public can identify maintenance issues that need to be addressed such as safety issues, debris blocking pedestrian/cycling pathways and litter.

Tel: 519-661-4570


After Hours for urgent matters:  519-661-4965


Parking regulations, enforcement, illegally parked vehicles

Tel: 519-661-4537

After Hours: 519-661-4965



Provincial Offences - Court Administration

Tel:  519-661-1882



Recreation Programs/Spectrum - Recreation and Parks

General inquiries; Spectrum recreation program inquiries; registrations for recreation classes/courses; community centres & recreational facility rentals

Tel: 519-661-5575



Roads and sidewalk maintenance and construction

Potholes and other road hazards, road construction, construction maintenance, road and sidewalk repairs, sign maintenance, snow removal, street sweeping & flushing; parks maintenance, catch basins & culverts, storm water management

Tel: 519-661-4570


After Hours for urgent matters:  519-661-4965


Snow clearing

The City has standards for snow clearing and asks the public to refrain from calling until after snow clearing operations has been able to reasonably complete the necessary work.

Tel: 519-661-4570


After Hours for urgent matters:  519-661-4965



Property, commercial, industrial & multi-residential; inquiries and pre-authorized tax payments

Tel: 519-661-4540



Zoning - General inquiries about properties

Tel: 519-930-3510