The official website of the City of London300 Dufferin Avenue519-661-CITY (2489)

Parking Enforcement Office to Launch New Dispute Process


A new process for disputing a parking ticket issued by the City of London Parking Enforcement division will launch Monday, December 3, 2018.

Parking ticket recipients will be required to either pay a ticket or initiate a Screening Request within 15 days of the infraction. These screening forms can be requested online, by calling the office, or by visiting the office in person. Forms will be submitted and staff will coordinate a scheduled meeting. Disputes will no longer be received at the counter in the Parking Services Office without an appointment. Certain parking violations may be disputable by phone or administratively if specific criteria is met.

Scheduled appointments will create a more efficient and effective process to receive and settle parking enforcement disputes.

“We believe this will be a better service for those motorists who have received a parking ticket in London, and streamline the process with many convenient options,” says Annette Drost, Manager for Municipal Law Enforcement Services. “When a person wants to review their parking ticket and any associated photos, they can now do so online by inputting their ticket number and license plate.”

Parking Ticket Payment Options

  • To Pay or View Ticket and photos: Visit
  • Pay in person: 824 Dundas Street London
  • Pay by mail: City of London, P.O. Box 5400, London, Ontario, N6A 4L6

Parking Ticket Dispute Options

Options for initiating a dispute:

  • Online: A link to the city of London’s parking site can be found . Complete the Request for Screening Form. Submit the form to with any relevant documentation.
    The original ticket and any associated photos may also be viewed online.
  • Call: 519-661-4537 to make a screening appointment. Those calling should have their parking ticket number and license plate ready. Staff cannot dispute the parking ticket during this call.
  • In person: Drop off a form at 824 Dundas Street during office hours. If the ticket recipient is not the registered owner of the vehicle, they will be required to obtain third party written approval by the registered vehicle owner.  Forms are available at or at 824 Dundas Street during office hours, and may be submitted in the Parking Services mail slot with a Request for Screening Form.

If no action is taken within 15 days of the infraction date, additional fees will be added to the fine. All outstanding parking fines must be paid prior to license plate renewals at Service Ontario.

If a ticket recipient chooses to sign a Notice of Intention to Appear in Court, they should call 519-661-4537 to obtain further directions.