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London Complete Streets Design Manual wins award

The City of London has received the Ontario Traffic Council Transportation Planning Project of the Year Award for the London Complete Street Design Manual (CSDM) - a document that will guide the planning, design, construction, operation and maintenance of London’s street network.

“We take great pride in the way our streets are designed and we are deeply committed to ensuring our street designs meet the needs of a wide range of users,” says Mayor Ed Holder. “Winning this award reflects our success in applying best practices from across North America and applying them right here in our medium-sized Canadian city. This innovative document will contribute to building a sustainable city for our community for years to come.”

The award-winning manual includes examples of various road formats to show how all modes of travel can be accommodated. It defines methods to achieve the appropriate level of “completeness” depending on the street’s classification as outlined in the London Plan. The CDSM also strongly considers year-round maintenance needs both above and below ground.

Streets are considered complete when they are designed to support all forms of mobility. The plan looks at ways to implement the best possible combination of complete street features including:

  • Walking
  • Cycling
  • Transit
  • Vehicle movements
  • Parking
  • Green infrastructure 
  • Utilities

“The CDSM reinforces that London’s streets should be well-maintained, accessible and reflective of the needs of all users, regardless of age, ability, or confidence level,” says Doug MacRae, Director of Roads and Transportation. “We now have a tool that will help guide the creation of streets that enhance quality of life and mobility for all.”

The CDSM has been written for all practitioners, advocates, and residents involved in the street design process. A digital copy of the CDSM as well as “A Citizen’s Guide for Complete Streets" is available for download on

City of London accepts transportation award

Dave McLaughlin, Senior Project Manager at WSP (left), Michelle Morris (centre left) and Maged Elmadhoon (centre right) of the City’s Transportation, Planning and Design division as well as Jason Neudorf, Senior Project Planner at WSP (right) accepting the Transportation Planning Project of the Year Award for the London Complete Street Design Manual on Tuesday, May 7, 2019.

About The London Plan

The London Plan (the City’s Official Plan) outlines a multi-modal vision for the City’s street network, establishes distinct street classifications, and identifies corresponding design considerations, which are integrated into London CDSM. Both “The London Plan” and the Transportation Master Plan (TMP-Smart Moves), provide clear policy direction that the planning and design of future streets, as well as the renewal of existing streets, should be supportive of all road users, and be “complete.” The CDSM brings both documents together to link land use and transportation planning, for the benefit of all transportation system users in London.