2011 Results
Municipal Performance Measurement Program
The City of London has been a leader in municipal performance measurement for years,
through the Ontario Municipal CAO's Benchmarking Initiative, as well as significant
involvement in many municipal and business associations. These contributions provide
networking and learning opportunities regarding the many lines of business and a
broad range of functional expertise required to run a city in the 21st century.
The Municipal Performance Measurement Program (MPMP) was initiated for the year
ended December 31, 2000 and has undergone refinement since then.
As part of the City's involvement in the Ontario Municipal Benchmarking Initiative
(OMBI) and the Regional Treasurer's Group, administrative staff are involved in
various improvement teams and expert panels, which are focused on reviewing and
analyzing individual services and financial practices on a more detailed level than
the MPMP Program.
Changes for 2011
There were 4 new measures added in 2011, all related to
building permits.
The 40 prescribed measures for reporting for the year 2011,
with comparative
values for 2010 and 2009 measures are attached.