The Corporation of The City of London

May 14, 2012
 

FOR IMMEDIATE RELEASE

City to test notification for sidewalk maintenance
 

This summer, the City of London will begin using lawn signs as a method for communicating sidewalk replacement work happening in test areas of the city.

The purpose of the sign is to notify area residents of the work being performed and provide contact information should any questions arise.

In a typical summer, City crews inspect over 1400 kilometres of sidewalk, looking for any sections that exceed our quality standards. Hundreds of locations are repaired, making it very challenging to notify residents.

Under the existing Council policy, maintenance work does not require any public notification.

“I’m really pleased the City is going to undergo a pilot project aimed at increasing communication efforts for sidewalk maintenance work,” says Councillor Matt Brown. “The goal is to ensure residents are aware of the work being performed, and have easy access to a contact at the City of London, should they have any questions or concerns.”

The pilot project involving one concrete crew will take place during the 2012 construction season for sidewalk panel replacements. A sign will be placed at the work site inviting invites the public to call 519-661-4570 or e-mail should they have any questions regarding this work. The sign also contains a Quick Response (QR) code, enabling anyone with a Smart phone to scan the code and have instant access to a list of Frequently Asked Questions related to sidewalk maintenance.