Community Engagement Task Force
Inventory of Engagement Processes – City of London
- Official Plan (Planning Act)
- Zoning Amendments (change of land use)
- Area Plans (Planning Act)
- Community Improvement Plans (Planning Act)
- Guideline Documents (Planning Act)
- Minor Variances (Planning Act)
- Heritage Designations, demolition permits, Heritage Conservation
District guidelines
- Maintenance and upgrades of City-owned facilities (recreational
facilities, pathways)
- New Park development and construction (by the City or by a private
developer)
- Existing park redevelopment or repurposing (e.g: change from natural
environment park to a soccer field)
- Parks and Recreation Master Plan and parks strategies (e.g: Thames
Valley Corridor Study, ESAs)
- Transportation Master Plan and strategies (e.g: SmartMoves)
- Tree Planting or removal notification
- Pesticide application notice
- Residential Parking changes in a neighbourhood
- Environmental Assessments (Environmental Assessment Act) for water,
wastewater and other construction projects
- Transportation and Environmental initiatives – development and
implementation (e.g: Rethink Energy)
- Sewer and water construction projects (subsidy program for homeowners)
- Other facility construction projects (e.g: new community centre, new
fire hall)
- Changes to fees and charges
- Industrial land development
- Community development (e.g: Kipps Lane initiative, London Strengthening
Neighbourhoods Strategy)
- Social and Community Support Services – strategic and operational
initiatives (e.g: London Cares, Local Immigration Partnership)
- Municipal elections (Elections Act)
- Municipal policy and bylaw changes (e.g: noise bylaw, backyard chickens,
committee structure)
Notes on engagement processes:
- Some customer service processes were excluded from this list (eg:
calling, emailing or visiting a City staff person or department, posting a
question to City Facebook page).
- Some processes were collapsed or combined (eg: several similar Official
Plan processes combined in number 1, tree planting and tree removal combined
in number 13, community development initiatives summarized in number 23).
Inventory of Engagement Methods – City of London
- Letter mailed to property owners
- Mailback surveys
- Online surveys
- Sign posted on property
- Newspaper advertisement (often legislative requirement)
- Posted to City website
- Letter mailed/emailed to community association
- Letter mailed/emailed to stakeholder groups
- Delegations invited to appear at a Committee of Council
- Report/recommendations go to Advisory Committees for input
- Neighbourhood meetings
- Open houses
- Public Information Centres (plans already drafted)
- Public Summits (wide open brainstorming with the community)
- Councillor Townhall meetings
- Task Forces (set up to deal with specific issues or policies)
- In person surveys completed at public meetings
- Public Liaison Committees (PLC) to deal with specific neighbourhood
issues
- Mall sessions (budget, election)
- Trade shows (Home Show, Western Fair)
- Steering Committees (Heritage Neighbourhoods)