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Policy Manual

The Policy Manual is a consolidation of policies that have been adopted (and in some cases, amended) by the Municipal Council of the City of London over a number of years.

This Manual does not contain detailed operating procedures for the many different services provided by Civic Departments nor does it reflect the many regulations contained in City By-laws. By-law information can be obtained from the City Clerk's Office; information about any operating procedures that affect municipal services provided by Civic Departments can be obtained from the Department involved. Please note that all City policies are currently under review.


Don't know where to find something?

Use the Council Policies search above to quickly locate topics of interest within the policy manual.


Or view by Chapter:
Chapter 1 - Awards and Recognition Chapter 15 - Local Improvements
Chapter 2 - Building Regulations Chapter 16 - Miscellaneous
Chapter 3 - City Hall and Other Municipal Buildings Chapter 17 - Parks and Recreation
Chapter 4 - Centennial Hall Chapter 18 - Personnel
Chapter 5 - Council and Committees Chapter 19 - Planning and Development
Chapter 6 - Dearness Home Chapter 20 - Property
Chapter 7 - Engineering Services Chapter 21 - Purchasing and Materials Management
Chapter 8 - Financial Services Chapter 22 - Publicity and Promotion
Chapter 9 - Fire Services Chapter 23 - Sewers and Water
Chapter 10 - Flood Plain, Control & Thames River Chapter 24 - Social Services
Chapter 11 - Housing Chapter 25 - Streets and Highways
Chapter 12 - Insurance Chapter 26 - Taxes
Chapter 13 - Legal Services Chapter 27 - Traffic and Transportation
Chapter 14 - Licences Chapter 28 - Travel and Convention

Wording
The wording of the policies contained in this manual may not be exactly as adopted or amended by Council. Without altering the original intent, policies may be updated by administration to reflect current structure, job titles, language, etc.

Numbering of Policies
The policies are organized into 28 subject-based chapters. Each policy has a unique number assigned to it based on the chapter and the order it appears within the chapter. For example, Policy 1(1) is the first policy listed in Chapter 1 of the manual.

Dating of Policies
The dates that appear at the end of each policy indicate the date when it was first adopted by Council and any later dates when the Council has amended it.

Citation of Policies
When making reference to a policy in this manual, the citation should be, for example, "…as contained in Council Policy 1(1) adopted on March 21, 1988…"