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Business Plans 2013

 

The nature of our changing world has led many public sector organizations to adopt a service based approach to business planning.  The City of London has identified the following nine service areas:

Culture

Economic Prosperity

Environmental Services

Parks, Recreation & Neighbourhood Services

Planning & Development Services

Protective Services

Social & Health Services

Transportation Services

Corporate, Operational & Council Services

  

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Culture
1.1.1 Centennial Hall
1.1.2 Arts, Culture and Heritage Advisory and Funding
1.1.3 Art Gallery & Museums
1.2.1 Heritage
1.3.1 Library Services

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Economic Prosperity
2.1.1 Business Attraction and Retention (LEDC)
2.1.2 Community Improvements/BIA
2.1.3 Conventions, Meetings & Events Attractions (LCC)
2.1.6 Tourism & Sports Attractions & Services (Tourism London)
2.1.7 Covent Garden Market

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Environmental Services
3.1.1 Kettle Creek Conservation Authority
3.1.2 Lower Thames Valley Conservation Authority
3.1.3 Upper Thames River Conservation Authority
3.2.1 Environmental Action Programs and Reporting
3.3.1 Garbage, Recycling and Composting
3.4.1 Wastewater Removal and Stormwater Management
3.5.1 Drinking Water Supply

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Parks, Recreation & Neighbourhood Services
4.1.1 Aquatics
4.1.2 Arenas
4.1.3 Children's Services
4.1.4 Community Centres
4.1.5 Community Development & Funding
4.1.6 Community Recreation & Leisure Programming
4.1.7 Golf
4.1.9 Special Events Coordination
4.1.10 Sports Services
4.1.11 Storybook Gardens
4.2.2 Parks & Horticulture
4.2.3 Parks & Natural Areas Planning & Design
4.2.4 Urban Forestry

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Planning & Development Services
5.1.1 Building Approvals
5.2.1 Land Use Planning
5.3.1 Development Services

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Protective Services
6.1.1 Animal Services
6.2.1 By-law Enforcement, Licensing & Property Standards
6.3.1 Emergency Management
6.3.2 Security Management
6.4.1 Fire & Rescue Services
6.4.2 Fire Prevention & Education
6.5.1 Police Services

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Social & Health Services
7.1.1 Affordable Housing Planning & Funding
7.1.3 Social Housing Administration
7.1.4 Rent-Geared-to-Income Public Housing
7.2.1 Adult Day Programs
7.2.2 Long-term Care (Dearness Home)
7.2.3 Homemakers
7.3.3 Land Ambulance
7.3.4 Public Health
7.4.2 Homeless Support & Emergency Shelters
7.4.3 Mental Health & Addictions
7.4.4 Immigration Services
7.4.5 Subsidized Transit
7.4.6 Ontario Works Program

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Transportation Services
8.1.1 Parking
8.2.1 Transit Conventional
8.2.2 Transit Specialized
8.3.2 Roadway Maintenance
8.3.3 Roadway Planning & Design
8.3.4 Snow Control
8.3.5 Street Lighting & Traffic Signals

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Corporate, Operational & Council Services
10.1.2 Corporate Asset Management
10.1.3 Dispatch
10.1.4 Energy Conservation
10.1.5 Facilities
10.1.7 Fleet Management
10.1.8 Graphics, Surveying & Technical Services
10.1.9 Human Resources
10.1.10 Human Rights
10.1.11 Legal Services
10.1.12 Payroll
10.1.13 Purchasing
10.1.14 Realty Services
10.1.15 Risk Management
10.1.16 Technology Services
10.2.1 Corporate Management
10.2.2 Intergovernmental Affairs
10.2.3 Information & Archive Management
10.3.1 Advisory Committees
10.3.2 Audit
10.3.3 Councillors' Offices
10.3.4 Mayor's Office
10.3.5 Municipal Elections
10.3.6 Secretariat Support
10.4.1 Corporate Financing
10.4.4 Finance
10.5.1 Administration of Justice
10.5.2 Taxation
10.5.3 Corporate Communications
10.5.4 Customer Relations Clerks
10.5.5 Licensing & Certificates
10.5.6 Cafeteria

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