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Municipal Freedom of Information & Protection of Privacy Act (MFIPPA)

The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) came into effect on January 1, 1991. The legislation provides access to information rights balanced with privacy protection. It applies to all municipalities in Ontario and to various other local government institutions including the London Public Library and London Police Services. The Act does not apply to private companies, court records, records in archives, credit bureaus, hospitals, doctors' records or to federal government institutions. There is a separate act that applies to Ontario's Provincial Ministries and agencies.

Premise of the Act

  • All paper, electronic documents and other forms of stored data are considered to be RECORDS of the institution.
  • There is a right of access to information in records, subject to certain limitations.
  • The personal information of individuals has to be protected and is not accessible to others, subject to certain limitations.

London's Approach

The City of London promotes open government, and fosters an organizational structure that advances the fundamental principles of the Act:

  • Information (general records) should be available to the public;
  • Individuals should have access to their personal information;
  • Exemptions to access should be limited and specific;
  • Institutions should protect the privacy of individuals with respect to personal information held by institutions.

If the request is on the a request form available from City Clerk's Office or online or if it is written but refers to the Act and accompanied by the $5.00 application fee, then the matter must be processed in accordance with the provisions provided in the Act.

Property Information Requests

Some Property Information Requests may be submitted directly to Development and Complaince Services. More information about the types of Property Information Requests that are accepted outside of the formal MFIPPA process, and the associated fees, can be found here.

Open Data

Information about the City of London's Open Data initiative can be found here. Various datasets are available for download through the City of London's Open Data Licence.

Downtown Camera Program

In November 2001, the City of London established a closed circuit television (CCTV) system with 16 cameras in downtown public areas (see map here). The CCTV system is operated under the Code of Practice. Information obtained through video monitoring is used exclusively for security and law enforcement purposes and released according to the standards set by MFIPPA. All information is retained for a 72 hour period unless a record has been requisitioned for use.

Making a request:

  • Complete a request form (available from City Clerk's Office or online) or write a letter stating that they are asking for information under the Act. Please read the instructions on the request form.
  • Send the completed request form to the "Manager, Records and Information Services", City Clerk's Office, City Hall, 300 Dufferin Ave, London, ON, N6A 4L9.
  • Include the mandatory $5.00 application fee. Cheques should be made payable to "Treasurer, City of London." Additional fees may be charged. Please do not send cash.
  • Request can be submitted in person in the City Clerk's Office, City Hall, during normal business hours.

What happens next:

  • Requested records are located (should they exist) and within 30 days of receiving the request Staff make a decision to either release the records entirely, in part or to deny access to them. This decision is based on the provisions of the Act and on relevant Orders that have been issued by the Information and Privacy Commissioner of Ontario(IPC).

How to appeal:

  • The decision letter will explain the appeal process to the IPC, which the requester can pursue if not satisfied with the decision made by the institution.
  • The IPC will first attempt to achieve a mediated settlement of the appeal between the appellant and the institution. If this is unsuccessful, the appeal will move to adjudication and the IPC will issue an Order either upholding the decision of the institution or directing that some or all of the denied records be released to the requester.

Examples of Public Versus Private Information

Below are some examples - by department - of information that's public (accessible) and information that's private (not accessible).

Chief Administrative Officer's Department

Reports from Civic Administration to Committees = public

Labour relations reports from Civic Administration to Board of Control = private

Writs = public

Confidential legal opinions = private

Finance & Corporate Services (& City Clerk's) Department

Standing Committee Reports = public

Confidential in camera Minutes = private

Human Resources files = private

Financial statements = public

Environmental & Engineering Services Department

Sewer records = public

Confidential report with advice from City = private

Planning & Development Department

Rezoning application files = public

Complainants' names re by-law enforcement = private

Community Services Department

Community service grant applications = public

Names of Ontario Works clients = private.

Budgets for arenas = public

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