The official website of the City of London300 Dufferin Avenue519-661-CITY (2489)3-1-1 (within London)

Property Standards By-law

Graffiti & boarded up garage



The Property Standards By-laws address different scenarios, both in rental and owner occupied properties.

For tenants experiencing problems with their rental unit, you must first send a letter to your landlord and wait two weeks for a response and/or action to be taken. This gives your landlord an opportunity to have the problem addressed. The only exceptions to this are safety and vital service issues.




Primarily, we undertake to address:


  • abandoned buildings
  • dangerous/dead/unsafe trees,
  • safety/structural problems with buildings
  • pests such as cockroaches (for bed bugs contact the London Middlesex Health Unit),
  • vital services (lack of heat/hydro/water)
  • and interior/exterior property maintenance.


Last modified: