The official website of the City of London300 Dufferin Avenue519-661-CITY (2489)3-1-1 (within London)

Sound By-law


Ear protection elements

 

 

 

 

Enforcement of the Sound By-law is split between the City of London and the London Police Service.

 

 

 

Occupant Noise Enhanced Enforcement - Friday & Saturday evenings


City of London Municipal Law Enforcement Officers respond to noise complaints generated by occupants of a premise (i.e. parties, loud music).  This service is available on Friday evenings from 7:00 p.m. to the following Saturday morning until 3:00 a.m., and Saturday evenings from 7:00 p.m. to the following Sunday morning until 3:00 am.

To register a complaint where an occupant noise is disturbing you during the time frames stated above you may call 519-930-3517.  Please listen to the message in its entirety, and in accordance with the instructions leave a voice message to initiate a complaint investigation.

If you call the number above before 7:00 p.m., or after 2:30 a.m., and listen to the entire message, the call will automatically transfer to London Police Service.

If at any time the noise of concern is related to a criminal or unlawful activity please report this to London Police Services at 519-661-5670 (automatic call transfer), but in the case of an emergency hang up and call 911.


Other Noise Complaints

Not all noise disturbances are from occupant noise; some other common reasons Municipal Law Enforcement Services would become involved in enforcing the Sound By-law are:

  • frequently barking dogs,
  • noisy mechanical equipment such as an air conditioner or pool pump,
  • construction noise.

If you are being disturbed by a noise listed above or something similar and would like to register a complaint please call 519-661-4660 or email enforcement@london.ca during regular business hours (8:30am-4:30pm, Mon-Fri). You can also read the Noise Notes page for more information on this enforcement process and how we may be able to assist you.

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How to Obtain a Temporary Sound Permit

A temporary sound permit application may be made for sound coming from a construction site, a community event, an outdoor patio or live speech. Review the appropriate application below to identify the required documentation and submit the application package to the City of London Licensing office.

Amplified Live Speech Application Form

Amplified Patio Sound Application Form

Construction or Community Event Application Form


APPROVED LOCATIONS - Temporary Sound Permit

The following locations have approval for exemption from the Sound By-law for sound resulting from a community event, construction work, or amplied sound coming from an outdoor patio:

 

Address Date Range Date Time
515 Richmond Street January 2019 - September 2020

Wednesday July 15th

 

6:00am-10pm +/-     

Special conditions for this Temporary Sound Permit (Construction):

  • Pouring and finishing concrete from 6:00am to 10:00pm (+/-) approximately 15 minutes.
  • This licence is only valid during the period above and for only one day per week.

 

Address Date Range Time
555 Teeple Terrace July 7 - August 30, 2020 6:00am-7:00am  

Special conditions for this Temporary Sound Permit (Construction):

  • Extended hours for the construction work are between 6AM to 7AM for limited to low volume construction activities at the following location: 555 Teeple Terrace

 


Amplified Sound from an Outdoor Patio 2020

Address Business Date Range Purpose Time

99 Dundas Street

Budweiser Gardens

July 10 - Sept 25, 2020

Outdoor Patio 11am-11pm

216 York Street

Call the Office July 8-Sept 25, 2020 Outdoor Patio 6pm-10pm

760 Dundas Street

Whistling Dicks/ Mockingbird July 16-November 6, 2020 Outdoor Patio 5pm-12midnight

765 Dundas Street

Old East 765 Bar and Grill July 21-October 31, 2020 Outdoor Patio 11am-12midnight

521 Burbrook Place

London Brewing Co-operative July 28-November 6, 2020 Outdoor Patio

Friday/Saturday: 7pm-10pm

Sunday: 2pm-6pm

60 Wharncliffe Road North

Cowboys Ranch August 2-November 6, 2020 Outdoor Patio 3pm-10pm

 

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