Enforcement of the Sound By-law is split between the City of London and the London Police Service.
Occupant Noise Enhanced Enforcement - Friday & Saturday evenings
City of London Municipal Law Enforcement Officers respond to noise complaints generated by occupants of a premise (i.e. parties, loud music). This service is available on Friday evenings from 7:00 p.m. to the following Saturday morning until 3:00 a.m., and Saturday evenings from 7:00 p.m. to the following Sunday morning until 3:00 am.
To register a complaint where an occupant noise is disturbing you during the time frames stated above you may call 519-930-3517. Please listen to the message in its entirety, and in accordance with the instructions leave a voice message to initiate a complaint investigation.
If you call the number above before 7:00 p.m., or after 2:30 a.m., and listen to the entire message, the call will automatically transfer to London Police Service.
If at any time the noise of concern is related to a criminal or unlawful activity please report this to London Police Services at 519-661-5670 (automatic call transfer), but in the case of an emergency hang up and call 911.
Other Noise Complaints
Not all noise disturbances are from occupant noise; some other common reasons Municipal Law Enforcement Services would become involved in enforcing the Sound By-law are:
- frequently barking dogs,
- noisy mechanical equipment such as an air conditioner or pool pump,
- construction noise.
If you are being disturbed by a noise listed above or something similar and would like to register a complaint please call 519-661-4660 or email email@example.com during regular business hours (8:30am-4:30pm, Mon-Fri). You can also read the Noise Notes page for more information on this enforcement process and how we may be able to assist you.
How to Obtain a Temporary Sound Permit
A temporary sound permit application may be made for sound coming from a construction site, a community event or an outdoor patio. Review the appropriate application below to identify the required documentation and submit the application package to the City of London Licensing office.
APPROVED LOCATIONS - Temporary Sound Permit
The following locations have approval for exemption from the Sound By-law for sound resulting from a community event, construction work, or amplied sound coming from an outdoor patio.
Sound from Construction
May 2018 to November 2018 - Highway 401 and Wonderland Overpass
Amplified Sound from an Outdoor Patio
Cowboy's Ranch at 60 Wharncliffe Rd N
London Music Hall at 185 Queen's Ave
Masonville Keg at 1680 Richmond St
McCabe's London at 739 Richmond St
The Pub on Richmond at 731 Richmond St
Wink's Eatery at 551 Richmond St, Unit 12
Sound from a Community Event
Saunder's Secondary School - June 1
Army, Navy, Airforce Social Fundraiser @ 38 Adelaide St N - June 24, 2018
Byron Legion Fundraiser - August 11, 2018