For the most up-to-date information about COVID-19 impacts on City programs and services, visit our COVID-19 page.
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Back to Business COVID-19 Resources

To support London businesses in the next phase of the Province’s reopening, the City of London has established a Back to Business action team and intake portal. Back to Business is a temporary initiative designed to provide rapid and flexible responses to business’ requests associated with reopening.

Back to Business brings together city staff from permitting, bylaw enforcement, parking, roads and transportation, business relations, planning, and the Clerk’s office, among others, with a goal of expediting requests so that businesses can get back to serving their customers safely.

Since its launch on June 9, the Back to Business action team has assisted with requests for space allowance for curbside pick-up and sidewalk customer queues, as well as temporary measures using public space for expanded outdoor patios.


Are you a business with a request related to reopening? Submit them to the Back to Business team via email at


The City continues to support long term economic recovery through a wide range of community relief measures and programs.

In addition, The Mayor’s Economic Impact and Recovery Task Force has been established to address the economic impact on local businesses, residents, organizations. The Mayor’s Social Impact and Recovery Task Force has also been established and is designed to support London’s most vulnerable.


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