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Business

Business Licensing


Our Business Licensing By-law has been revised!

Visit the Service London Business Hub in the main lobby of City Hall or attend the Licensing counter on the 7th floor. Our staff are available to answer your questions and guide you through this process.

Upcoming Renewals

The 2019 renewal process will begin mid-December. Current licences will expire January 31, 2019. See below for the renewal process. 

All documentation and information for a Business Licence can be obtained below or by visiting the 7th floor of City Hall during regular business hours. It is recommended you review all applicable by-laws and contact all applicable service areas outlined below prior to applying for your licence.

Service London Business Webpage Is Now Live.

Please visit the Service London Business web page or come to the Business Hub on the main floor of City Hall for more information to plan, launch, and grow your business.

 

Visit the Property Inquiry System to determine if a property has an active business licence.

See Below for Application Information

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  • Some Key By-Law Changes
    • Some businesses are no longer required to be licensed, while others have been renamed or have been consolidated.
    • New business licence categories include:
      • Operators of Adult Entertainment establishments
      • Some additional contractor types: driveway contractors, pool installers
      • Donation bin businesses
      • Electronic cigarette & tobacco retailers
      • Pay day loan businesses
      • Personal services such as: manicure/pedicure services, tanning and eyelash/brow work
      • Pet shops
    • New application fees and renewal fees are now the same.
    • Other than 2018, all future business licences will expire annually on January 31st.

    Review the Application Requirements and Inspections table for more information and applicable fees

    You can review the new business licensing by-law here.

    If you are interested in reviewing the amendment process that took place in 2017, including committee meeting videos and reports, visit this page.

  • Prior to Applying for a Licence

    Prior to applying for a business licence, it is strongly recommended the below service areas are contacted.

    1. Zoning Department - determine if the proposed business complies with the City of London Zoning By-law Z.-1
    2. Building Department - determine if the proposed business will require a building permit or change of use permit
    3. Fire Department - determine if the proposed business will require a fire inspection
    4. Middlesex-London Health Unit - determine if the proposed business will required a health inspection

    *Upon receipt of all the necessary approvals, the Business Licence will be mailed to you. In the event that an approval is not received from various departments or agencies, you will be advised accordingly. Please note that licensing application fees are non-refundable.

  • Applying for a Business Licence

    New Application - Review and provide the below required information

    1. A complete licence application form
    2. Review the updated Application Requirements and Inspections table for the required documentation for your specific business

    NOTE:

    • A Business Licence Application is valid for 90 days. It is suggested that you complete your application no more than 90 days prior to the scheduled opening of your business. Please ensure that you can comply with all regulations and conditions  within the 90 day period.
    • Upon receipt of all the necessary approvals, the Business Licence will be mailed to you. In the event that an approval is not received from various departments or agencies, you will be advised accordingly. Please note that licensing application fees are non-refundable.
    • All business licenses expire on January 31 of the following year of issuance.
    • Applicable business licensing fees are not prorated.
    • Fillable .pdf forms work best with Microsoft Internet Explorer

    Renewal Application - Provide the below required information

    • Mail in your renewal notice with a cheque payable to the City of London; or
    • Mail in your renewal notice with your credit card details; or
    • Phone our office during regular business hours with your credit card details; or
    • Emai our office with your renewal notice and credit card details.

    NOTE: We securely handle your credit card details.

  • Operational Regulations

    The Licence Manager has authority to make operational regulations outside of the By-law. Finalized regulations pertaining to some categories can be found here.

  • Education and Awareness

    Our by-law enforcement officers will be visiting locations throughout London to make business owners aware that their business may fall under the new licensing by-law. They will be educating business owners of the new regulations and pointing them in the direction of further assistance.

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